You will receive an order confirmation once your order has been successfully transmitted. You can always check the status of your orders by signing into My Account in the navigation menu and clicking the option My Orders. This page will let you know if your order has been fulfilled, shipped, or if it is being held. We will be happy to make any changes to your order if you contact us at info@theloeil.com before it has been processed. 

 

 

Applicable sales tax will be charged to all purchases shipping to California. Sales tax is not charged on gift cards. 

 

 

LOÉIL accepts the following forms of payment: Visa, MasterCard, American Express, Discover credit card payments as well as Paypal payments. We do not accept personal checks, money orders or direct bank transfers. Payment is only debited from your card at time of dispatch. All prices on our site listed in U.S. Dollars, and charged in U.S. Dollars. 

LOÉIL also provides the option for you to safely store your credit card details, making it quicker and simpler to shop with us. Your full card details never be displayed, except for the last four digits so that you know which of your cards you are using. You can delete your card details by unchecking the box "remember my payment details" on the payment page.

Please note that you will need to re-enter card details if you change or add a new address. This means that if someone guesses your password and tries to place an order using your account, they will be unable to do so to any address other than those you have already saved. We hope you understand that this is a valuable precaution designed to protect your personal information. 

 

 

Any personal information given to Shoploéil.com will be protected. To help ensure that your shopping experience is safe, simple and secure. LOÉIL use Secure Socket Layesr (SSL) technology. This encrypts and protects the data you send to us over the internet. In order to protect customers to the fullest extent, Theloéil.com does not store your credit card information at any time.through the checkout process faster, view and track your orders and more.